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Shipping & Returns

Delivery

All goods are despatched via courier, Royal Mail Special Delivery or standard UK post depending on the value of the item(s) concerned. Delivery charges vary dependent on the weight and value of the goods. Delivery charges are not compounded or added together in the case of multiple purchases, we will apply reasonable and fair charges in these cases.

 

Value of Goods

Any damages or shortages MUST be notified within THREE WORKING DAYS. We cannot supply goods on a Sale or Return basis. Demonstration copies of some software packages are available.

 

Returns

If goods are damaged or faulty, we will replace them providing we have been notified within THREE working days. Returned items MUST be complete with ALL cables, manuals, CD media, packaging, etc. and they must be in the same condition as at despatch. Damaged, missing or defaced items other than the item being returned WILL be charged for at retail cost. Software cannot be returned unless the media is damaged or ALL seals and packaging are unopened. If you need to return goods, please Contact us for a Returned Merchandise Authorisation (RMA) number. Goods returned without a Returned Merchandise Authorisation (RMA) number may not be accepted, or a re-stocking charge of 30% may be applied.

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